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Feedback Form

Your feedback is essential in helping us understand how well our footwear meets your needs, providing us with valuable insight into how well your shoes fit - and how we can make them better!

Your feedback will assist us in refining our sizing algorithms and ensuring that we offer the best possible fit to our customers.
Thank you for taking the time to give us your feedback!

Based on the categories below, please tell us how the length of your shoe fits. The image below shows the length dimension on the foot and the corresponding direction to consider.

Right Foot
Left Foot
  • Too Short: Your toes may feel cramped or uncomfortable - or you may be unable to get the shoes on.
  • Slightly Short: Your toes may just be able to touch the end of your shoes. The length of your shoes are slightly shorter than what you consider as an ideal fit.
  • Perfect Fit: The length of your shoes feel proportionate to the length of your feet.
  • Slightly Long: If your shoes feel slightly longer than your preference, you can select this option.
  • Too Long: The length of your shoes feel excessively long in proportion to your feet. You may feel as though you might trip over the shoes.

    Based on the categories below, please tell us how the width of your shoe fits. The image below shows the width dimension on the foot and the corresponding direction and area of your foot to consider.

    Right Foot
    Left Foot
    • Too Narrow: The width of your shoes feel uncomfortably tight around your feet.
    • Slightly Narrow: The width of your shoes are slightly tighter than what you consider as an ideal fit.
    • Perfect Fit: The width of your shoes feel perfect, providing the right amount of space and stability.
    • Slightly Wide: Your shoes feel slightly roomier in proportion to your feet.
    • Too Wide: Your shoes feel excessively spacious or loose, causing instability or lack of support.

    Based on the categories below, please indicate how well the width of your shoe fits. The image below shows the width dimension on the foot and the corresponding direction and area of foot to consider.

    Right Foot
    Left Foot
    • Too Narrow: The width of your shoes feel uncomfortably tight at the heel, causing discomfort or rubbing.
    • Slightly Narrow: Your shoes feel slightly too narrower at the heel.
    • Perfect Fit: Your heel fits perfectly in the shoe, providing the right amount of support and stability.
    • Slightly Wide: You can feel a noticable amount of room between your heels and your shoes.
    • Too Wide: The heel of your foot is sliding side to side in the shoe, offering little-to-no-support in the heel area.

    Based on the categories below, please tell us how your shoes feel around the toe area. The image below shows the dimension above the toes and the corresponding direction to consider.

    Right Foot
    Left Foot
    • Too Low: The toe area of your shoes feel uncomfortably shallow, causing your toes to feel cramped or restricted.
    • Slightly Low: The vertical space above your toes feels noticably tighter than normal.
    • Perfect Fit: The toe height of your shoes provide enough space to comfortably wriggle and move your toes freely.
    • Slightly High: The toe height of your shoes feels noticably higher than normal.
    • Too High: The space above your toes feels excessively high or spacious.

    Based on the categories below, please indicate how the area around the middle of your foot (at the bottom of the laces) feels inside the shoe. The image below shows area of the midfoot space and the corresponding direction to consider.

    Right Foot
    Left Foot
    • Too Low: The midfoot area (at the bottom of the laces) feels excessively low or restrictive, causing discomfort or pressure on the foot.
    • Slightly Low: The midfoot area (at the bottom of the laces) feels tight when flexing the foot or walking.
    • Perfect Fit: The midfoot space fits perfectly, providing the right amount of coverage and security for your foot.
    • Slightly High: You can feel noticably more room around the midfoot space, at the bottom of the laces. There might be minimal contact between your foot and the shoe.
    • Too High: Choosing this option means that the area around the midfoot feels overly baggy an unsecure.

    Please indicate how stabele and secured the shoe feels toward the heel based on the categories below. The image below shows the area to consider when assesing the secureness of the shoe.

    Right Foot
    Left Foot
    • Too Loose: The shoes feel excessively loose around the top of the shoe and your heels may pop out when walking - even with tight lacing.
    • Slightly Loose: our ankles and heels dont feel 100% secure when walking in the shoes - even with tight lacing.
    • Perfect Fit: Your heels and ankles feel completely secure in the shoe, regardless of activity. (walking, running, playing sport etc.)
    • Slightly Tight: When wearing the shoes, you need to loosen the laces or you find the sides of the shoes are noticably low around the ankle.
    • Too Tight: You are unable to get the shoes on, or the sides of the shoes are very low around your ankle - even with loose lacing.
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